Key Highlights
- Data extracts for scorecard measures in about one hour — down from 8 to 16 hours
- Peer-review time cut 50%
- Geographic coverage expanded 3×
- More advanced analyses enabled
- Greater confidence and fewer errors with the MedInsight Data Confidence Model
Missouri Health Value Collaborative (MHVC) is a St. Louis-based nonprofit regional health improvement collaborative that brings together self-insured employers, providers, and payers to improve healthcare quality and affordability across Missouri. Its four-person analytics team produces the population health scorecards, utilization reports, and market share analyses that give self-insured employers a clearer picture of the populations they cover. MHVC set out to expand its reporting into new regions and answer more complex questions about community health without adding headcount. By moving its analytics to the Milliman MedInsight Platform and Innovation Portal, the team automated slow manual work, sharpened accuracy, and freed its analysts to focus on the insights that drive savings decisions.
The challenge
MHVC needed a faster, more flexible analytics environment. With only four analysts, the team could not easily absorb multiple large projects that demanded extensive manual calculation, so more complex, high-value questions from key stakeholders were often set aside. MHVC needed to expand its scorecard and reporting to more regions while delivering deeper, more actionable insight into community health.
- Geographic reach limited to St. Louis, while employer clients included workers across a broader region of Missouri
- Manual processes left insufficient time for more complex and high-value stakeholder analyses alongside routine reporting obligations
“As a manager of a team, I probably would have tried to steer away from a question like this. Without the right tools, steering away from more complex questions is key.”
Kelci Hannan, Director of Research and Analytics, Missouri Health Value Collaborative
The solution
MHVC implemented the MedInsight Platform and Innovation Portal, replacing manual data extraction steps with automated workflows.
- The MedInsight Data Confidence Model — a structured process that combines formal steps, tools, and peer review — helps ensure the underlying data is accurate and reliable.
- Incorporating MedInsight advanced analytics directly into the reporting process — including Health Cost Guidelines (HCG) benchmarks, Chronic Condition Hierarchical Groups (CCHG), and MARA risk scoring — gave the team validated reference points for measuring utilization and identifying cost drivers across the population.
- The team began using the Innovation Portal for its population health scorecards, boosting both capacity and confidence.
Greater data accessibility, paired with high-quality grouper and industry-standard benchmarking, widened the range of questions the small team could take on.
“The Innovation Portal helps me trust the results more because there is less opportunity for human error.”
Kelci Hannan, Director of Research and Analytics, Missouri Health Value Collaborative
The impact
With MedInsight, MHVC dramatically reduced the effort behind its most demanding analyses — completing the one to three data extractions per measure for 45 to 60 scorecard measures in roughly an hour, a task that used to take one or two full days. The tools also streamlined peer review, cutting review time in half while improving calculation accuracy and reducing the risk of human error. The result is faster, more reliable analytics that shorten the path from signal to savings decision, and the confidence to pursue more ambitious questions for stakeholders.
What’s next
Looking ahead, MHVC plans to do even more with the MedInsight Platform and Innovation Portal, incorporating additional data sources and demographic detail to add another level of rigor to the transparency it provides healthcare purchasers working to control costs and improve care.
Download the case study
Download the full case study with additional details about how MHVC structured its transition to the MedInsight Platform, the clinical analyses its team gained the capacity to conduct, and the workflow changes that produced more accurate and trustworthy results.
About Missouri Health Value Collaborative
Missouri Health Value Collaborative (MHVC) brings together those who provide, pay for, and use health care to share knowledge and develop regional solutions for the problems that vex our health care system. As a nonprofit, regional health improvement collaborative, MHVC is dedicated to generating data insights that support multi-stakeholder collaboration for higher quality, more affordable health care.
Learn more: www.mhvcollaborative.org