Supporting the healthcare ecosystem with analytics, insights, and data

“When we work with other vendors, the tool doesn’t deliver what the presentation and demo showed. It takes more configuration and customization to get what you need. With MedInsight, you know what you’re getting on the front end: Milliman’s intellectual property in the development of tools. They know how to look at health information, medical claims, and health related work. They have stuff out-of-the-box that meets our teams’ needs and we’re not left empty handed.”

“We’ve been using MedInsight for four years and it’s been a positive experience. The prior vendor experience was very frustrating in that they had a lot of trouble dealing with data, specifically normalizing the data. Milliman was able to come in and in six months, complete what this previous vendor couldn’t do in the space of 2 ½ to three years.”

“The team is fantastic. There’s a lot of transparency. We have a good working relationship. I get the support I need, which is really nice. That data we get is very clean. We can quickly aggregate and get at insights within the portal.”

“Getting MedInsight data normalization provides us with the cleanest data, which has been a huge benefit and relief. We haven’t found anyone else that can do it. We need the benchmarking and all, but everything else is just icing on the cake.”

“HCG grouper allows us to pull Medicare data in the prescribed CMS format. It saves us significant labor every year. We just run our data through it, and it does what it needs to. Same for our other pricing …  we use MedInsight data for all of it because of the way it organizes data into neat spaces and it’s easy for us to use. We also launched Medicare Repricer on our commercial data. We make contracting decisions with providers based on that Repricer data, so we know it’s saved us money to get our business on reference-based pricing rather than percentage billed.”

“It’s very easy to use, intuitive. When we have questions, there’s the reference library or we can go to our team at MedInsight for more in-depth questions.”

“They’ve helped us develop an education program for our analytics and executive community that’s been awesome. When we have technical or actuarial issues with groupers and software, we get immediate feedback. I don’t think of the tool, software, or suite. I think of the people support that sit behind it.”

“I spend a lot of time in MedInsight daily. I pull a bit of everything, depending on who’s asking. It’s super user-friendly and very easy to use. If you’re teaching someone else how to use it, you’re spending less time training and more time getting data out of there.”

“We have three different claims payments – commercial, Medicare Advantage, and data from CMS for Medicare shared savings – and MedInsight aggregates all three of those data sources, normalizes them [and] makes it a uniform system where we can look at everything together on a similar basis. I don’t have to pull [data] out of this system or that system. The portal is understandable, intuitive, and easy to use.”

“As crazy as it sounds, we’re still evolving in our use of MedInsight after 10 years. There’s a lot of it we’re still trying to learn because our use of it has broadened, now spanning underwriting, sales, business development, actuarial, and finance. It’s a tool that’s used widely across the organization.”

“We’re under 50 people, so MedInsight is replacing 20–30 people that it would take to procure 250,000 beneficiaries and insurance claims on a regular basis while updating all of the benchmarks and creating new analyses. Utilizing MedInsight has made my organization extremely more efficient. It’s a partnership; they’re going to walk and talk with you throughout your business cases and really understand your business needs.”

“First stop I go to for any request that comes to me: Can I get it from MedInsight? Because that’s the easiest way. It’s definitely the most comprehensive source for us. The things we can do now with a click of a button in MedInsight are just amazing – the financial link, the chronic condition, risk scoring, and benchmarking. We’ve customized everything, including the sales portal and attribution reporting.”

“We get our money’s worth from MedInsight, and I know there is even more that we have yet to flesh out.”

“MedInsight is highly engaged when it comes to training.”

“Our primary contact from MedInsight is on top of things for us. They have been a good ally for us throughout our relationship.”

“MedInsight has been able to tailor things to our needs. The data mart enables us to integrate with our data warehouse, and we also like the integrity of the data.”

“We really enjoy all aspects of MedInsight: Query Express, HCGs, and the Waste Calculator. MedInsight has great analytical groupers.”

“When I compare my options, MedInsight is my preferred data source simply because it is better than other vendors or what we have internally.”