Although face-to-face interactions have always been the mainstay of the United States healthcare system, since the emergence of SARS-CoV-2 telehealth has been recognized as an equally useful method for healthcare delivery for some common services.
To compare utilization and cost implications of telehealth visits with face-to-face visits before and during the COVID-19 pandemic this whitepaper provides an analysis on a healthcare claims dataset from January 2019 to December 2023.
